shipping and return
What provider to you use for shipping
On free shipping we use USPS, on paid shipping if it is an option, we use UPS.
How long does it take to get the product
It totally depends on if it is a custom product we make after we receive your order, or a stock product we have on the shelf. Usually in either case if or when the product is done, you can expect in 7-10 days unless other arrangements have been made.
Is the product guaranteed
Yes. On craftsmanship, we only provide premium products. Anything you design is not returnable do to anything other than craftsmanship.
Can I send you a check
Yes. Make it out to DeSoto LLC and mail it to:9014 N. 23rd Ave Suite 14
Phoenix AZ 85021
How do you do refunds
We have only had 1 refund in 18 years, however if we need to. We will send it the same way we got it.
do you offer net 30
On our regular accounts, yes we do. On our store. We do not.