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FAQ's

shipping and return

Q
What provider to you use for shipping
A

On free shipping we use USPS, on paid shipping if it is an option, we use UPS.

Q
How long does it take to get the product
A

It totally depends on if it is a custom product we make after we receive your order, or a stock product we have on the shelf. Usually in either case if or when the product is done, you can expect in 7-10 days unless other arrangements have been made.

Q
Is the product guaranteed
A

Yes. On craftsmanship, we only provide premium products. Anything you design is not returnable do to anything other than craftsmanship.

payments

Q
Can I send you a check
A

Yes. Make it out to DeSoto LLC and mail it to:9014 N. 23rd Ave Suite 14
Phoenix AZ 85021 

Q
How do you do refunds
A

We have only had 1 refund in 18 years, however if we need to. We will send it the same way we got it.

Q
do you offer net 30
A

On our regular accounts, yes we do. On our store. We do not.

other

Q
Coming soon.
A

coming soon

Q
coming soon
A

coming soon

Brands we have served
Clear Channel Logo
Phoenix Children's Hospital Logo